Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Hearing Aid and Audiology Services, our number one priority is delivering exceptional patient care. Our staff is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

Audiologist hand shake

Our Staff

Shawn Lancaster, Au.D. portrait

Shawn Lancaster, Au.D.

Audiologist

Dr. Lancaster, the owner of Hearing Aid and Audiology Services has been an Audiologist since 2001 working with both children and adults. He is licensed in the state of Tennessee and a fellow of the American Academy of Audiology.

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Tracy Stueber, Au.D.

Tracy Stueber, Au.D.

Audiologist

Tracy’s roots are in Middle Tennessee, and she returned to Murfreesboro in 2015. After attending Vanderbilt and Tennessee Tech for her Bachelor’s degree, Tracy moved to East Tennessee to obtain her Master’s Degree at East Tennessee State University.

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Jeanine portrait

Jeanine Heasley

Insurance Billing and Office Support

Jeanine moved to Murfreesboro in 2016, originally from North Carolina.  She is the Insurance Billing and Office Support at Hearing Aid and Audiology Services.  She has a background as an administrative assistant and has worked in customer service for 15+ years.

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Khristian portrait

Khristian Kritz

Patient Care Coordinator

Khristian is the Patient Care Coordinator at Hearing Aid and Audiology Services. When she’s not greeting and assisting patients, she enjoys making memories with her husband, son, 3 bonus kids and 6 grandchildren.

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